Monitoring Access Points

When you select an AP from the list, contextual tabs appear at the bottom of the page.

The following table helps you to understand the real-time information about the AP.

Table 15 Access Point Monitoring Tabs
Tabs Description
General Displays group information
Configuration Displays group configuration information.
Health Displays historical health information.
Traffic Displays historical traffic information.
Alarm Displays alarm information.
Event Displays event information.
Clients Displays client information.
Pool Stats Displays DHCP pool data.
Stats Counter Displays AP statistics that can be exported to CSV format.

Additionally, you can select an AP and click More to perform the following operations as required:

  • Select ALL - Selects all the APs in the list.
  • Deselect All- Clears all selection from the list.
  • Troubleshooting > Client Connection - Connects to client devices and analyze network connection issues in real-time. See, Troubleshooting Client Connections
  • Troubleshooting > Spectrum Analysis - Troubleshoots issues remotely, identify sources of interferences within the network and allow administrators access to the RF health of the network environment. See, Troubleshooting through Spectrum Analysis
  • Restart - Restarts an access point remotely from the web interface.
  • Lock - Disables all WLAN services on the AP and disconnect all wireless users associated with those WLAN services temporarily.
  • Unlock - Makes all WLAN services available.
  • Import Batch Provisioning APs - Import the provisioning file. See, Options for Provisioning and Swapping APs.
  • Import Swapping APs - Manually trigger the swapping of two APs by clicking the swap action in the row. See, Options for Provisioning and Swapping APs.
  • Export All Batch Provisioning APs Downloads a CSV file that lists all APs that have been provisioned.. See, Options for Provisioning and Swapping APs.
  • Export All Swapping APs - Downloads a CSV file that lists all APs that have been swapped. See, Options for Provisioning and Swapping APs.
  • Download Support Log - Downloads support log. See Downloading the Support Log from an Access Point.
  • Trigger AP Binary Log - Triggers binary log for the selected AP.
  • Download CM Support Log - Downloads Cable Momdem support log.
  • Restart Cable Modem - Restarts the cable modem. The AP will disconnect from the network for a short period. The AP will disconnect from the network for a short period.
  • Reset Cable Modem - Resets the cable modem.
  • Reset Cable Modem to Factory Default - Resets the cable modem to factory default settings.
  • Untag Critical APs - Stating APs as non-critical. See, Tagging Critical APs.
  • Swap - Swaps current AP to swap-in AP. See, Editing Swap Configuration.
  • Approve - Approves AP and completes registering. See, Working with AP Registration Rules.
Parent topic: Managing Access Points