Viewing AP Connection Failures

Click the Connection Failure tab to analyze the following parameters

• Total - Measurement of unsuccessful connectivity attempts by clients
• Authentication - Measurement of client connection attempts that failed at the 802.11 open authentication stage
• Association - Measurement of client connection attempts that failed at the 802.11 association stage
• EAP - Measurement of client connection attempts that failed during and EAP exchange
• RADIUS - Measurement of RADIUS exchanges that failed due to AAA client/server communication issues or errors
• DHCP - Measurement of failed IP address assignment to client devices

You can view the parameters based on specific:

• Duration: 1 hour, 24 hours, 7 days, and 14 days
• Radio: Total, 2.4 GHz, 5GH

The parameters are displayed as Graphs and Bar Charts. When you hover over the graph you can view the Date and Time, Median, Likely Range, Min-Max Range of the parameters. To view specific information on the graph, click and drag the portion. The selected portion would zoom in. To restore to normal view, click the Reset zoom button.

To display specific information, click the Settings button. The Settings - Performance window pops up. In Show top, enter the number of APs to be analysed and choose the AP identity display.