Configuring SMTP Server Settings

If you want to receive copies of the reports that the controller generates or to email guest passes to users, you need to configure the SMTP server settings and the email address from which the controller will send the reports.

Follow these steps to configure the SMTP server settings:
  1. Go to System > General Settings > SMTP.
  2. Select Enable SMTP Server.
  3. Enter the Logon Name or user name provided by your ISP or mail administrator. This might be just the part of your email address before the @ symbol, or it might be your complete email address. If you are using a free email service (such as Hotmail™ or Gmail™), you typically have to type your complete email address.
  4. Enter the associated Password.
  5. For SMTP Server Host, enter the full name of the server provided by your ISP or mail administrator. Typically, the SMTP server name is in the format smtp.company.com.
  6. For SMTP Server Port, enter the SMTP port number provided by your ISP or mail administrator. Often, the SMTP port number is 25 or 587. The default SMTP port value is 25.
  7. For Mail From, enter the source email address from which the controller sends email notifications.
  8. For Mail To, enter the recipient email address to which the controller sends alarm messages. You can send alarm messages to a single email address.
  9. Select the Encryption Options, if your mail server uses encryption.
    • TLS
    • STARTTLS
    Check with your ISP or mail administrator for the correct encryption settings that you need to set.
  10. Click Test, to verify if the SMTP server settings are correct. The test completed successfully form appears, click OK.
  11. Click OK.
Parent topic: Configuring General Settings