Viewing AP Health Indicators

You can monitor the performance and connection failures of an AP from the Health tab page.

Performance
  • Latency - It is the measurement of average delay required t successfuly deliver a Wi-Fi frame.
  • Airtime Utilization - It is a measurement of airtime usage on the channel measuring the total percentage of airtime usage on the channel.
  • Capacity - It is a measuement of potential data throughput based on recent airtime efficiency and the performacne potential of the AP and its currently connected clients.
Connection Failure
  • Total - It is a measurement of unsuccessful connectivity attempts by clients.
  • Authentication - It's a measurement of client connection attempts that failed at the 802.11 open authentication stage.
  • Association - It is a measurement of client connection attempts that failed at the 802.11 association stage, which happens before user/device authentication.
  • EAP - It is a measuremmetn of client connection attempts that failed during an EAP exchange.
  • RADIUS - It's a measurement of RADIUS exchange failures due to AAA client /server communication.
  • DHCP - It's a measurement of failed IP address assignment to client devices.

To customize Health Performance settings:

  1. From the Access Points page, select the required AP from the list.
  2. Scroll Down and select the Health tab.
  3. On the Performance bar, select the Setting icon. The Settings - Performance pop-up appears. Customize the following:
    • Show top: Enter the number of performance failures to be displayed.
    • Display Channel Change: Select the required options. For example: 2.4G, 5G.
    • AP: Choose how the AP details must be displayed. For example: Name, MAC, IP.
  4. Click OK. Performance details of the AP are listed according to the settings.
Parent topic: Monitoring Access Points