Creating a UA Blacklist Profile

The controller automatically blocks certain user agents (or software used by a user) from accessing hotspots provided by controller-managed APs. When the controller blocks any of these user agents, an error message appears on the user device. You can add to or remove user agents from this blacklist.

Following are some of the blocked user agents:
  • ZoneAlarm
  • VCSoapClient
  • XTier NetIdentity
  • DivX Player
  • Symantec LiveUpdate
  • Windows Live Messenger
  • StubInstaller
  • windows-update-agent
  • Windows Live Essentials
  • Microsoft Dr. Watson for Windows (MSDW)
  • Avast Antivirus Syncer
  • Microsoft Background Intelligent Transfer Service (BITS)
  • Google Update
  • TrendMicro client
  • Skype WISPr
  1. Go to Services & Profiles > Hotspots & Portals.
  2. Select the UA Blacklist tab, and then select the zone for which you want to create the portal.
  3. Click Create.
    The Creating a UA Blacklist Profile page appears.
    Figure 113  Creating a UA Blacklist Profile

  4. Configure the following:
    1. Name: Type a name of the user agent.
    2. User Agent Pattern: Type the agent pattern.
    3. Error: Specify the error message number.
    4. Error Message: Specify the error message.
  5. Click Create.
You have completed creating a UA Blacklist Profile
NOTE
You can also edit, clone and delete a UA blacklist profile by selecting the options Configure, Clone and Delete respectively, from the UA Blacklist tab.
Parent topic: Working with Hotspots and Portals