SoftGRE Events and Alarms

If there is no downstream traffic in the tunnel, APs that belong to the zone configured for SoftGRE send out-of-band ICMP keep-alive messages (interval is configurable) to the active third party WLAN gateway. If an AP does not receive a response from the active WLAN gateway, it triggers an alarm and it automatically creates a SoftGRE tunnel to the standby WLAN gateway.

If the AP does not receive a response from the standby WLAN gateway either, the AP disconnects all tunneled WLAN services. It continues to send keep-alive messages to both the active WLAN gateway (primary GRE remote peer) and standby WLAN gateway (secondary GRE remote peer). If it receives a response from either WLAN gateway, the AP restores all tunneled WLAN services automatically.

There are four types of events that APs send to the controller:

  • Failover from primary GRE remote peer to secondary GRE remote peer
  • Failover from secondary GRE remote peer to primary GRE remote peer.
  • Tunnel disconnected because both primary and secondary GRE remote peers are unreachable
  • Tunnel restored because either primary or secondary GRE remote peer is reachable

For the list of alarms and events related to SoftGRE that APs generate, refer to SoftGRE Events and SoftGRE Alarms.