Creating a Certificate Request File

To create a certificate request file (CSR):

  1. Go to Admin & Services > Administer > Certificate.
  2. In the Generate a Request form, complete the following options:
    • Common Name*: Enter your company's Fully Qualified Domain Name (FQDN). Typically, this will be "unleashed.[your company].com". You can also enter the Unleashed Master AP's IP address (e.g., ""), or a familiar name by which the Unleashed web UI will be accessed in your browser (e.g., by device name such as "Unleashed").
      Note: Ruckus Wireless recommends using the FQDN as the Common Name if possible. If your network does not have a DNS server, you may use the Unleashed Master AP’s IP address instead. However, note that some CA’s may not allow this.
      • If you wish to access the Unleashed web UI from a public network via the internet you must use a Fully Qualified Domain Name (FQDN).
      • In all cases when using a familiar name there must be an appropriate private or public DNS entry to resolve the familiar name to the Unleashed AP's IP address.
      • If you use a familiar name, this name will be shown in the browser's URL whenever accessing the Unleashed web interfaces (i.e., administrator interface, standard captive portal and guest access captive portal).
    • Subject Alternative Name: (Optional) Select either IP or DNS from the menu and enter either alternative IP addresses or alternate DNS names.
    • Organization*: Type the complete legal name of your organization (for example, Ruckus Wireless, Inc.). Do not abbreviate your organization name.section in your organization that manages network security (for example, Network Management).
    • Locality/City*: Type the city where your organization is legally located (for example, Sunnyvale).
    • State/Province*: Type the state or province where your organization is legally located (for example, California). Do not abbreviate the state or province name.
    • Country*: Select your country or region from the pull-down menu.
  3. Click Apply. A dialog box appears and prompts you to save the CSR file (myreq.csr) that you have just created.
  4. Save the file to your computer.

    Generating a CSR file

  5. Go to a certificate authority's web site and follow the instructions for purchasing an SSL certificate.
  6. When you are prompted for the certificate signing request, copy and paste the content of the text file that you saved to your local computer, and then complete the certificate purchase.
    After the certificate authority approves your CSR, you will receive the SSL certificate via email. The following is an example of a signed certificate that you will receive from a certificate authority:
    -----END CERTIFICATE-----
  7. Copy the content of the signed certificate, and then paste it into a text file. Save the file.
You may now import the signed certificate into Unleashed. Refer to Importing an SSL Certificate for instructions.