Email and SMS services must be configured if you want to send emails and SMS messages
to your guests containing their guest pass login details.
If you did not configure email and SMS settings when you created a Guest WLAN, or you
need to modify any of the email/SMS settings, you can do so at any time from the
Admin & Services pages.
Go to Admin & Services > Services > Guest Access
In the Email tab, enable the Enable Email
Server check box.
Enter the following for your email server:
- From email address: Type the email address from
which Unleashed will send email messages.
- SMTP Server name: Type the full name of the
server provided by your ISP or mail administrator. Often, the SMTP server
name is in the format smtp.company.com.
- SMTP Server port: Type the SMTP port number
provided by your ISP or mail administrator. Often, the SMTP port number is
25 or 587. The default SMTP port value is 587.
- SMTP Authentication username: Type the user name
provided by your ISP or mail administrator. This might be just the part of
your email address before the @ symbol, or it might be your complete email
address. If you are using a free email service (such as Hotmail or Gmail),
you typically have to type your complete email address.
- SMTP Authentication password: Type the password
that is associated with the user name above.
- Confirm SMTP Authentication password: Retype the
password you typed above to confirm.
- SMTP Encryption Options: If your mail server uses
TLS encryption, click the SMTP Encryption Options link, and then select the
TLS check box. Additionally, select the STARTTLS check box that appears
after you select the TLS check box. Check with your ISP or mail
administrator for the correct encryption settings that you need to
To verify that Unleashed can send email messages using the SMTP settings you
configured, click the Test button.
- If Unleashed is able to send the test message, the message
Success! appears at the bottom of the Email
- If Unleashed is unable to send the test message, the message
Failed! appears at the bottom of the Email Notification
page. Go back to the previous step, and then verify that the SMTP settings
Click Apply. The email notification settings you
configured become active immediately.
Email Server settings
Select the SMS Settings tab to configure a Twilio or
Clickatell account to delivery guest passes via SMS.
Select either Twilio account information or Clickatell account information.
Enter your Account SID, Auth Token
and From Phone Number (Twilio) or your User
Name, Password and API
ID (Clickatell). Click the Test button to
test your settings. Once confirmed, click Apply to save
Continue to Creating a Guest Pass Operator.