You can use the Diagnostics > Debug Info
page to configure which debug
components to include in log files and on the Events
Note: Check the
box Debug log per APs or clients MAC address and enter AP/Client info to
filter debug output for a specific AP or client.
You can also save the log files using the Save Debug Info
button. If you
request assistance from Ruckus technical support, you may be asked to supply detailed debug
information from Unleashed. Click the Save Debug Info
button, and then
save the file to your computer. You can then email this file to Ruckus Support to assist with
Note: As of release 200.2, the Unleashed Master AP's log files also contain all
of the member APs' support info.
You can also allow the Unleashed Master to automatically save log files to a specified FTP or
TFTP server in the event of a controller process failure. By default, this feature is disabled.
When enabled, the Unleashed Master will send the core, dump, and debug files to an FTP/TFTP
server before restart. This information can be very useful in debugging controller reboot issues.
To enable this feature, select the check box next to Enable upload debug logs to
remote server, select FTP or TFTP, and
enter the server address only (for TFTP) or Host,
Port, Username and Password
The Debug Info page