Recovering from a lost password

If a password has been configured for the device but the password has been lost, you can regain Super User access to the device using the following procedure.

Recovery from a lost password requires direct access to the serial port and a system reset.

  1. Start a CLI session over the serial interface to the Ruckus ICX device.
  2. Reboot the device.
  3. While the system is booting, before the initial system prompt appears, enter b to enter the boot monitor mode.
  4. Enter no password. (You cannot abbreviate this command.)
  5. Enter boot. This command causes the device to bypass the system password check.
  6. After the console prompt reappears, assign a new password.